Customize the look of your UserVoice Site

You can customize the design your UserVoice site by adding your logo and custom colors. On our Pro plan you can add custom CSS to change visual elements, or use custom HTML and Javascript for even greater control.

Here’s how to get to the appropriate section:

  1. Sign in to the Admin Console
  2. Click "Settings" in the Admin Header.
  3. Choose "Web Portal" in the drop down menu.
  4. You'll see "Appearance and Features" at the top of the page. 
  5. Click "Edit."

Under the "General" tab you'll see the following options...

Logo: Upload a logo that will displayed at the top of the page. Please try to keep the height under 100 pixels.

White Labeling (Pro Plan): Provides an option to remove UserVoice branding from all user-facing pages and emails


  • Background: Click this box to change the color of the page header
  • Primary: The color of the text for your site name, as well as the “Feedback” and “Helpdesk” headers.
  • Links: Sets the text color of the linked Articles and Ideas, of the “Contact Us” and “Knowledge Base" text, and of the various links in the “Contact Us” popup.
Click the "HTML/CSS/Javascript" Tab for more advanced options

Our Pro Plan provides an even greater level of customization. Please note that these are “self-serve” features which require some degree of coding proficiency.

  • Custom CSS: You can add your own CSS (Cascading Style Sheets) code here. This will allow you to customize various visual elements (including adding images) in the site Header and Footer. A nice example can be seen here. Note the stylized top and bottommost sections. Read this article on how to further customize your site with body classes.
  • Custom HTML: gives a greater degree of customization of the Header, Footer, and Sidebar sections, utilizing HTML code. Please note that any custom or tags will be stripped out. 
You may add some custom Javascript code here (subject to approval – please contact to let us know what you’d like to do)

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Feedback and Knowledge Base